Privacy Policy

Privacy Policy

Our Privacy Promise to You

What We Gather While You Browse Our Collection

At Grafteez, we value your privacy as much as you value your unique style. When you visit our website, we automatically collect:

  • Technical information like your IP address and browser type
  • Navigation patterns and shopping preferences
  • Cookie data to enhance your shopping experience

Keeping Your Fashion Profile Secure

The personal information you share with us during transactions includes:

  • Name and contact details
  • Shipping and billing addresses
  • Payment information (processed through secure payment gateways)
  • Size preferences and shopping history

We use industry-standard encryption to protect your data, treating it with the same care we put into crafting our oversized tees.

How We Use Your Information to Serve You Better

Your data helps us:

  • Process and deliver your orders with precision
  • Keep you updated about your purchases
  • Personalize your shopping experience
  • Send you style updates and exclusive offers (only if you opt in)
  • Improve our collection based on customer preferences

Sharing Your Information: When and With Whom

We share your information only with:

  • Shipping partners to deliver your orders
  • Payment processors to handle transactions
  • Analytics services to improve our website
  • Legal authorities when required by law

We never sell your personal data to third parties.

The Cookies in Our Wardrobe

Our website uses cookies to:

  • Remember your preferences
  • Keep track of your cart
  • Analyze website performance
  • Enhance your browsing experience

You can manage cookie preferences through your browser settings.

Your Rights: Taking Control of Your Data

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Delete your account
  • Opt out of marketing communications
  • Export your data
  • Lodge privacy concerns

Keeping Your Style Profile Fresh

We retain your data for:

  • Active accounts: As long as necessary for service provision
  • Inactive accounts: Up to 24 months
  • Legal requirements: As required by applicable laws

When the Trends Change: Policy Updates

We may update this policy to reflect:

  • New features and services
  • Legal requirements
  • Improved privacy practices

We’ll notify you of significant changes via email or website announcements.

Your Consent Matters

By using Grafteez’s website, you agree to this privacy policy. You can withdraw consent at any time by contacting us or closing your account.